Job Number: 9275
Accounts Receivable/Collections Coordinator
A Medical Network Group is seeking an experienced Accounts Receivable/Collections Coordinator to maintain an aging report of existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.
Daily review of backlogged invoices
Daily review of aging reports to identify invoices that are approaching average collection periods
Contact patients verbally and via email according to collection policies
Constantly following up with patients to ensure a quick and easy repayment process
Applying invoices, payments and customer credits accurately
Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
Expedites the resolution of unpaid customer accounts to maximize receivables.
Work with Billing as required to resolve delinquency.
Maintaining an updated financial status report for assigned accounts.
Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence
Minimum of 3 years of experience in AR/Collections within the Medical Field
Bilingual (English/Spanish) required
Prior experience working in a medical office
Possess a high sense of urgency and be detail-oriented
Knowledge of Microsoft Excel, & Word
Creative problem solver with great customer service skills