Claims Admin and Accounts Receivable Specialist

Orangeburg, NY 10962

Posted: 08/19/2019 Industry: Clerical Job Number: 9089 Pay Rate: $38,000 - 48,000/yr. (DH)


End to end administration of all freight/damage claims according to policy coverage. Other financial and administrative duties will apply as required by the team and Manager.


  • Oversee the incoming claims and daily management of the mailbox to ensure proper response time to the customer and internal employees.

  • Daily correspondence to the Customer and some investigation, reporting and inspection of losses will be required.

  • Create detailed reports for appropriate employees.

  • Strong interaction with Credit Manager on overdue accounts, short pays, outstanding claims, freight credits, releasing orders.

  • Manage communications on all approval/denial for returns and credit.

  • Issues all credit memos.

  • Work with internal departments including Customer and Sales Support, multiple Warehouses and Logistics.

  • Backup as a team member where appropriate. Special projects as they are requested.


  • At least 3+ years of relevant experience with claims.

  • Ability to work independently.

  • Ability to multi-task.

  • Excellent customer service skills.

  • Knowledge of excel and all window applications. Knowledge of Sage X3 a plus.

  • Experience with automated claims handling systems (paperless environment)

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