Customer Service Representative

Farmingdale, NY 11735

Posted: 12/26/2018 Industry: Admin Job Number: 8686

RESPONSIBILITIES

  • Handle incoming phone calls, fax requests and miscellaneous email requests for quotes and/or sales orders



  • Process customer sales orders and returns



  • Scan documents related to existing orders



  • Keep customer abreast of customer delivery date if revised from initial schedule



  • Handle proof of delivery when requested by customer



  • Assist Sales team with special projects, bids, reporting and additional tasks



  • Prepare any additional Sales report as requested



  • Work with Accounts Receivable to resolve customer invoice disputes on returns



QUALIFICATIONS

  • Must have ERP experience, past experience using Microsoft Navision preferred.



  • Experience in the pharmaceutical industry preferred


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