Customer Service Representative

Farmingdale, NY 11735

Posted: 12/26/2018 Industry: Admin Job Number: 8686


  • Handle incoming phone calls, fax requests and miscellaneous email requests for quotes and/or sales orders

  • Process customer sales orders and returns

  • Scan documents related to existing orders

  • Keep customer abreast of customer delivery date if revised from initial schedule

  • Handle proof of delivery when requested by customer

  • Assist Sales team with special projects, bids, reporting and additional tasks

  • Prepare any additional Sales report as requested

  • Work with Accounts Receivable to resolve customer invoice disputes on returns


  • Must have ERP experience, past experience using Microsoft Navision preferred.

  • Experience in the pharmaceutical industry preferred

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