Customer Service Representative
Montvale, NJ 076451782
- Focus on calling on customers for loaner returns
- Will have about outbound calls (30 or so/day), and taking inbound calls (approx. 30/day)
- Notify credit manager if customer fails to respond and of any other related problems
- Review and release sales and service orders/contracts on hold
- Review customer holds/blocks as necessary
- Work closely with customer service departments and sales representatives to resolve billing disputes, pricing issues, or other items that may be resulting in non-payment.
- Update credit manager with call log reports and other reports as required.