Job Number: 9416
This position is responsible for the input, integrity and reporting of data within the HRIS, Workday. The person in this role serves to act as subject matter expert and provide functional support for Workday configuration in HCM, Security, Talent, Recruiting and Absence.
Overall HRIS support: this would include accurate and timely entry of transactions, responding to internal customer phone calls and emails regarding changes, configuration, reporting and system or data issues.
Develops reports to meet customer needs and drive business results and collaborates with other areas to accomplish complex reporting requests.
Explores best practices for HRIS configuration and provides consultation to better meet internal customer needs.
Act as subject matter expert and provide functional support for Workday configuration in HCM, Security, Talent, Recruiting, and Learning
Provide second-level support of Workday to end users including assistance, training, and issue resolution
Utilize EIBs to make mass updates in Workday for compensation updates, job changes, etc.
Actively research for new enhancements and releases in Workday, and continually challenge decisions to deliver an HRIS environment with is empowering for a global community
Ability to lead as a technical expert; from gather requirements, design, development, testing until deployment
Manages execution of multiple HRIS requests simultaneously for new reports and data validation.
Actively participates in the implementation and testing of new workday functionality releases as needed.
Escalates or refers complex issues to Director of Global HRIS as required to ensure that issues are resolved in a timely manner.
Ensured integrity of data through regular audits; resolving irregularities and partners with team to research and correct discrepancies.
Provides training via phone and web to in-country teams to ensure proper processing of local transactions.
Participates in or creates integrations from Workday as needed.
Education, Experience, Skills:
Experience with Workday HRIS system and Recruiting and Onboarding Modules
- Minimum of 2 years data administration on Workday system
Bachelor s degree (relevant experience and/or certification in specialist HR/IT function may be substituted for degree, when appropriate)
Bi-Lingual Spanish preferred
Demonstrated ability to provide comprehensive customer support, guidance and solutions
Strong technical, data, verbal and written communication skills
Proficiency with Microsoft Office