Job Number: 8646
Pay Rate: $21.00 - $25.00
This role is responsible for providing price quotes to customers and ensuring the agreed upon prices and terms are correctly updated in the contract management system. As a result this position is responsible for the accuracy of invoices sent to customers. There is close collaboration with customers and various departments including trade management, off shore shared service centers (GSC), Sales Reps, and Finance. This position is both challenging and rewarding, affording the successful candidate an opportunity to grow within the commercial organization.
Quote customers, utilizing company processes, policies and standards.
Ensure that contract agreement are correctly and timely updated and maintained in the contract system utilizing company processes, policies and standards.
In collaboration with sales reps, proactively conduct contract renewal planning meetings to identify client contract requirements, establish an action plan to execute on them for the purpose of delivering the customer a complete, correct contract on time.
Engage with the necessary stakeholders who have a part in price decisions such as legal or regulatory requirements, contract standards, and operational cost for extraordinary services.
Meet deadlines and communicate on an ongoing basis with internal stakeholders.
Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution.
Ability to clearly and concisely articulate detailed instructions
Attention to detail
Process execution compliance
Ability to work independently, prioritize and work under pressure
Strong work ethic
Experience supporting clients and Sales teams in the service industry including managing contract conflicts and issue resolution, addressing service pricing / cost inquiries, creating service price/cost quotes, reviewing and referencing sales contract terms and pricing
Experience using web-based software
MS Word able to create and modify documents
Excel able to export data, sort, & filter data, create and modify spreadsheets, use basic formulas, create v look-ups and pivot tables.
Experience using any CRM like Salesforce.Com
Industry experience in any of the following: ocean carrier, transportation logistic, shipping logistics